Shipping Policy
1. Processing Time
- Orders are processed within 3 business days after payment confirmation.
- Custom or bulk orders may require additional processing time.
2. Shipping Methods & Delivery Time
- We offer reliable standard and express shipping through trusted carriers.
- Estimated delivery times: Order will be delivered with in 5-7 business days.
- Standard Shipping: 5- 7 business days
- Express Shipping: 2-3 business days
- Shipping times may vary based on location and external factors.
3. Shipping Charges
- Shipping charges are based on the total weight of the order and will be calculated as per the service provider’s charge list.
- The final shipping cost will be displayed at checkout.
- Free shipping on orders above Rs.5000 Per Order, if applicable.
4. Order Tracking
- Customers receive a tracking number via email once the order is dispatched.
- Updates on the shipment status can be checked via our website or the carrier’s website.
5. International Shipping
- We ship globally! Delivery times and fees vary based on destination.
- Customers are responsible for any customs duties or import taxes.
6. Address & Delivery Issues
- Ensure accurate shipping details to avoid delays.
- We are not liable for lost packages due to incorrect addresses.
- If a shipment is lost or damaged, contact us through email beautycollectionbysilky@gmail.com within a day of delivery for assistance.
7. Returns & Refunds on Shipping
- Shipping fees are non-refundable, except for incorrect items.
- For eligible returns, refer to our Return Policy.